Mobile applications are synonymous to fun and games. While we have some apps that can send a text or an email, most of us download apps to win more candy crush points, tweet out a brilliant comment to our followers or take a goofy photo of our friends at the beach. But times are changing and businesses are beginning to adopt mobile applications to help them better manage their customers, collaborate with their teams and make their employees more productive. Here are some mobile apps designed to multiply your cash flow when you download them:
Periscope. Voted Apple’s best new iPhone App of 2015 and acquired by Twitter, Periscope enables you to stream video real time to your Twitter followers from your smartphone. You can keep your fans and community up-to-date, show them what’s going on in your warehouse or factory, broadcast training and educational events, or interview customers and partners whilst broadcasting everything live. You can also save what you’ve recorded to upload to your website later to provide your community with the information they need to keep coming back to you with orders.
Slack. No organisation is complete without a mobile group communications tool like Slack which integrates your email and combines text and instant messaging into a single, consolidated database for sharing and searching for all your corporate messages regardless of the sender or recipient. Watch your cash flow improve with faster and more informed communications.
Zendesk. A cloud-based, customer service and support application that enables you and your customers to create tickets whenever a problem comes up. Workflow can then be used to assign these tickets (problems, cases or issues) to the appropriate person – wherever they are and whatever device they’re using – to get resolved with reminders, alerts and updates built in to keep everyone in the loop. Happy customers mean returning customers and returning customers mean more cash for your business.
DocuSign. With DocuSign, quotes, contracts and service agreements are uploaded and immediately sent with a link to customers for their e-signature. No more printing, converting, faxing, mailing and e-mailing. No more undelivered messages, bounce backs, wrong recipients, bad addresses or missed communication. Clients can receive, review and click their approval and everything is ready to be invoiced.
Office 365. Although facing formidable competition from the likes of Google, Microsoft Office still has more than 100 million users around the world and remains a top productivity and collaboration tool for any size of business. Its mobile apps will increase your cash flow by improving your team’s productivity as they integrate with both cloud and desktop offerings and provide users with Word, Excel and other tools on their smartphones and tablets securely and quickly. Thankfully, Microsoft is making this all happen regardless of the operating system in use.
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